At Incenze our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. We are proud to offer free shipping worldwide on all orders.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 business days to arrive at their destination but can take longer from time to time.
Do Packages Pose a Risk from Coronavirus?
According to the CDC, there is no evidence to suggest that coronavirus has been transmitted through imported goods and packages.
While coronaviruses are transmitted person-to-person through respiratory droplets from coughs or sneezes, they generally have poor survival on surfaces. This means there is likely a very low risk of the current virus spreading from products or packaging that have been shipped over days or weeks at ambient temperatures.